7 Things We Do Better
You won’t find another network services, computer support or IT consulting & outsourcing firm in Indianapolis, Carmel and Greenwood who can boldly promise you this:
- We’ll Answer Your Call in 60 Minutes or Less – Our Guarantee. Our team of experienced technicians will answer your computer IT support problem immediately, or your call will be returned by an expert technician within 60 minutes or less. If your call is not responded to within one hour, we’ll fix it for free.
- Ultra Speedy Repairs. It’s understood that you don’t want to sit on your hands all day waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. We can access your computer IT network remotely thanks to remote network IT support service. If not, a technician will be sent to your location the same day.
- We Talk Like You Do. You’ll get the clear answers to your computer and IT support questions that you deserve. Don’t worry – there is no “geek speak” by our team of IT support technicians.
- Absolute 100% Satisfaction is Our Guarantee. The total satisfaction you deserve awaits you with our technology services and IT consulting. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.
- We Won’t Surprise You With Bad News. Your network or data will not be damaged, that’s a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. Having your files and data backed up beforehand is an additional option.
- Every Project Completed With Strict Adherence to Budgets and Time Schedule. There will be absolutely not “nickel and dime” you as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME, which will ultimately lead to success for your company.
- Expect Accuracy With Our Billing. Each detailed bill will from us will be completely accurate – guaranteed. All IT management services charges are preapproved by you, so you’ll always know what you are paying for.