When you enroll in iServPro’s Proactive IT Services (Managed Services), we will remotely monitor and manage the performance of your technology 24/7/365.  You’ll be ensured of round-the-clock availability for the users in your company.  You have the added benefit of being able to budget your IT costs at a fixed monthly rate.  Additionally, if you would like to monitor your network in-house, we can set that up for you.

The Benefits Are:

Prevent - Proactively detect problems and resolve them before they have a major impact on your business.

Support – Our Best Practices Methodology is clearly outlined to ensure consistent results.

Respond – depending upon the level of service you choose, you are guaranteed a response from within a few minutes to three hours.

Control Costs – iServPro will work with you to create a fixed monthly rate, customized to fit your exact budget and unique IT environment.   Your overall network support costs should be reduced from your current expenditures.  Your operational costs, downtime, and problem resolution costs should be significantly reduced or completely eliminated.

Proactive IT Services are ideal for companies that:

• Do not have the employees or time to support the network infrastructure
• Do not have the tools to monitor network devices in-house
• Want to reduce network support costs
• Have multiple locations or remote locations with limited staff to support network devices
• Want to proactively detect and resolve problems instead of reacting to emergencies

Monitoring Includes

• Mission critical applications and database systems such as; Citrix, Oracle, IIS, SQL, Exchange
• Intel, Linux and UNIX servers
• Network Infrastructure devices such as routers, switches
• Hundreds of Network Components such as CPU utilization, memory utilization
• VPN and wireless solutions
• Network security and firewall devices
• And much more!

Cost
We think you’ll be pleasantly surprised at how remarkably affordable our Flat Rate IT Services are!  Call us for a free, no obligation, Network Assessment and quote.